Privacy Policy

1. What we do not collect

The app does not collect any of the following.

• Identity information such as name, address, or phone number
• Location data
• On-device personal data such as contacts, photos, or calendars
• Advertising identifiers or identifiers used to track you across apps
• Usage analytics through third-party SDKs — no such SDK is present in the app

2. Local-first storage and network services

Personal mixer settings, scenes, and preferences are stored locally by default. Network services such as trial and subscription verification, coupon redemption, AI voice, or a paired Solution server may send and process the data needed to provide those features through the services described below. Personal cloud backup is unavailable.

3. Microphone

The app uses the microphone for two purposes, both only while you have the corresponding feature switched on.

• Real-time analysis (RTA): audio is analysed on the device to display the room’s frequency response. It is not stored or transmitted.
• When you activate AI voice control, microphone audio and command context are sent to Google Gemini for command interpretation. AbleMix processes this data to provide the feature; microphone audio is not sent unless you activate voice control.

4. Camera and pairing

The camera is used to scan QR codes for pairing and coupon redemption. Local network access is used to communicate with your mixer or a pairing server selected by you.

5. Local network

The app accesses your local network to discover and control mixers on the same Wi-Fi. The traffic involved (OSC control messages and meter data) stays within your network and does not pass through our servers.

6. Purchases, installation verification, trials, coupons, and email

Subscriptions are processed by the Apple App Store or Google Play. We never see or store your card details. RevenueCat may process an app user identifier, store receipt and subscription status, and store/device diagnostics needed to validate and restore purchases.

No separate AbleMix account, name, or email is required. The app uses a random installation identifier and platform attestation through Apple App Attest or Google Play Integrity. The AbleMix license server processes and stores installation identifiers, attestation verification records, 14-day trial start and expiry times, coupon redemption and processing history, and entitlement status. These records support eligibility checks, prevention of duplicate coupon use, and entitlement reconciliation. AbleMix uses RevenueCat to verify and grant entitlements associated with the installation identifier.

We keep an email address only if you write to us or request a subscription or deployment consultation through the website. It is used to answer you and for subscription-related notices — never for marketing, and never shared with third parties.

7. Optional diagnostic reports

• When you send a support request, your written message, request identifier, installation identifier, replies and case status are stored on the support server. Replies are available to the same registered installation, not a separate account.
• Diagnostic attachment is optional and includes only the previewed app version, platform, language, connection state and access categories. Microphone audio, transcripts, coupon codes, receipts, tokens and raw action logs are not attached. Do not enter passwords or payment details in the message.
• Pending reports remain locally until server receipt or your deletion of the local draft. Removing the app does not automatically delete server support records. Contact us below about retention or deletion.

8. Service providers

We rely on the following providers to operate the app and website.

• Google (Gemini API): interpretation of AI voice and command context
• Apple and Google: app distribution, subscription billing, and App Attest / Play Integrity installation verification
• RevenueCat: verification and granting of entitlements associated with the installation identifier, and purchase restoration
• Vercel and Supabase: website, license and support server operation, and processing and storage of installation verification, trial, coupon, entitlement and support records

9. Data retention and deletion enquiries

Local app settings and the license server’s installation verification, trial, coupon, and entitlement records are managed separately. Deleting the app does not automatically delete server records. For questions about retention or deletion of server records, contact us below.

10. Your rights

You may request access to, correction of, deletion of, or restriction of processing of your data. Contact us at the address below and we will act on your request. For records kept on our servers, separately from local app data, please use the contact address below.

11. Children

The app is a professional tool for audio engineers and venue operators. It is not directed at children, and we do not knowingly collect data from them.

12. Changes to this policy

If this policy changes we will post the revised version here with a new date. Significant changes will also be announced in the app.

13. Contact

For any privacy question, write to purrpurr.ai@gmail.com.